Privacy policy
Privacy policy for fuse-services.be: data controller, quote form data, purpose, legal basis, 12-month retention, GDPR rights and measurement cookies.
Data controller
The controller of the data collected on fuse-services.be is FUSE SOLUTIONS SRL, Chaussée de Ruisbroek 257, 1620 Drogenbos, enterprise number BE 1027.949.184. You can reach it at info@fuse-services.be.
This policy is drawn up in accordance with Regulation (EU) 2016/679 (GDPR) and the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
Data collected
The site collects data only when you fill in the quote or call-back form. The fields are: your name, your telephone number, the type of need chosen from the list, your municipality and, if you wish, a free-text message.
When you choose to open WhatsApp or call us, the conversation is handled by your operator or by WhatsApp under their own terms; we add no collection of our own.
Simply browsing the pages creates no account and no profile. Measurement starts only after you agree.
Purpose and legal basis
The form data is used solely to answer your request: to call you back, state a price, schedule a job and, if it takes place, draw up the quote and the invoice.
The legal basis is the performance of pre-contractual steps taken at your request (Article 6(1)(b) GDPR). After a job, retention of invoicing data rests on our legal accounting and tax obligations (Article 6(1)(c)).
Your data is not used for marketing, is not sold and is not passed to third parties, apart from the technical providers needed to receive the form and keep the accounts, who are bound by contract to confidentiality.
Retention period
Requests received through the form are kept for 12 months from receipt, then deleted. If a job takes place, the data needed for the quote and invoice is kept for the statutory retention period for accounting records, currently 7 years in Belgium.
Your rights
You have the right of access, rectification, erasure, restriction of processing, objection and portability of your data, under the conditions set out in Articles 15 to 22 GDPR. To exercise it, write to info@fuse-services.be stating your name and the telephone number used in the form; we reply within one month.
If you believe your rights are not being respected, you may lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels, dataprotectionauthority.be.
Cookies and analytics
The site sets no cookies until you accept measurement. Fonts are hosted on our own servers, so no request leaves for a third party before you choose.
If you accept, two tools load: Google Analytics 4 (Google Ireland Limited), configured without advertising cookies and with IP anonymisation, and Microsoft Clarity (Microsoft Ireland Operations Limited), which measures scrolling and clicks. Both set measurement cookies. If you decline, neither is loaded.
Your choice stays in your browser for thirteen months. To change it, clear the site data in your browser and the banner will appear again.
Security and updates
The site is served over HTTPS. Form requests are transmitted encrypted and stored with access limited to the people responsible for answering you.
This policy may be updated; the online version prevails. Last updated: September 2026.
Last updated: 28 October 2026