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01 — Questions

Your questions before we arrive

What people in Brussels, Walloon and Flemish Brabant ask before confirming.

My tap drips: does the tenant or the landlord pay?

In Brussels, cleaning, descaling and replacing packing washers are normally the tenant's responsibility. Replacing a worn tap is the landlord's. Even a small repair can fall to the landlord if caused by age, normal wear, a defect or force majeure. Ask the plumber to identify the cause. Request a quote →

Who pays when the toilet cistern runs continuously?

In Brussels, the official annex normally assigns flush upkeep and repairs, seals and the float to the tenant. Repairs caused by age, normal wear, defects or force majeure remain the landlord's responsibility unless the tenant is at fault. In Flanders, an inaccessible float is expressly excluded from the tenant's small repairs. Request a quote →

Can the lease put all plumbing repairs on the tenant?

Not for the official list in Brussels: according to be.brussels, the parties cannot depart from the split of the main repairs and upkeep. A clause that is too broad does not strip you of your rights in cases of wear and age. In the other regions, have your lease reviewed. Request a quote →

Must I warn the landlord before calling a plumber?

Report the leak promptly and keep written evidence. Outside emergencies, ask the landlord to arrange repairs or approve the quote and costs. If damage is continuing and cannot wait, limit it safely while notifying the landlord. An emergency does not guarantee reimbursement; keep all evidence. Request a quote →

The water heater has broken down: who pays?

Entry 9 of the Brussels annex explicitly covers water heaters: periodic upkeep, cleaning and descaling fall to the tenant under the lease or manual; necessary repairs and replacement normally fall to the landlord. The cause still matters: tenant fault or poor upkeep that caused the breakdown may make the tenant responsible. Request a quote →
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